What's 'Appening: Butterfield goes mobile

The Bank of Butterfield now has a mobile banking app.

The Butterfield app is available for download free of charge on the Apple App Store (for iPhone and iPad), the Google Play Store (for Android phones) and BlackBerry’s AppWorld.

It’s a quick download and allows customers to perform a wide range of banking transactions, securely.

Personal banking services include:

Balance enquiries and account transaction history (covering the past two or five days)

Bill payments (and the ability to register or delete payees)

Transfers:

·             between the user’s own accounts

·             to other Butterfield customers

·             to other local banks

·             internationally via wire transfer

Ordering Bank drafts

Corporate banking customers can use the App to approve transactions and view balances.

 Sean Lee, Butterfield’s executive vice president of Retail Banking in Bermuda said in a press release: “The Butterfield Mobile Banking app is the most full-featured mobile banking service available in Bermuda, offering customers virtually all of the same features as Butterfield Online, our Internet banking platform.  Customers can manage their own accounts and also pay bills and initiate domestic payments and international wires.  No other app available in Bermuda currently offers that kind of functionality.

“Butterfield in Bermuda has a strong tradition of innovation that makes banking more convenient for our customers.  We were the first with ATMs, Internet and Telephone Banking, and now we have enabled our customers to bank with us securely through their mobile devices, wherever they may be.  We developed native apps for each of the leading smart phone platforms to take advantage of the navigation features of each device.”

Butterfield Online customers can download and immediately use the Butterfield a on their mobile devices without having to register or request access.  They can sign in using their existing Butterfield online credentials.

If you are not signed up for online banking, you’ll need to come in and do that in at any Butterfield branch in order to use the app.

The Bank stressed that there is no need for any kind of online registration or update to user information among existing Butterfield Online customers in order for them to access mobile banking. 

A spokesperson stressed: “Should customers receive an e-mail requesting registration, ‘unlocking’ or ‘updating’ of information in connection with the mobile service they should report it to Butterfield at [email protected], and then delete the e-mail without responding to it; it is fraudulent.