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Dear Sir,

On Wednesday, April 30, a very dear friend of ours became seriously ill while on the ferry as it pulled into the dock at Dockyard. Fortunately, there were two nurses on board who immediately assisted and 911 was called. The Fire Service was on the scene within a few minutes and they stabilized here until the ambulance with two EMTs arrived.

The ride to the KEMH was fast, even though at one point the ambulance had to pull over because our friend suffered another seizure en route.

She was brought to the Emergency Department where Dr. Peter B. and Nurse Sue took over. After suffering yet another seizure in Emergency, a CT scan was ordered. Early that evening our friend was admitted to Curtis Ward and put under the care of Dr. Stanley James. At that point, efforts were started to have her taken by air ambulance back to her home in Ottawa, Ontario, where she could be under the care of her own physicians. She left KEMH very early Saturday morning, May 3.

We would like to tell everyone how impressed we were with her treatment and how much their help was appreciated. We were scared and felt helpless and throughout the three days everyone treated us and our friend with compassion and kindness, not to mention delivering excellent clinical care to her. EVERYONE was wonderful - from the Firemen and EMTs to the doctors and RNs to the Ward Clerks and the Pink Ladies - no one dismissed any of our concerns and if someone said they were going to do something for her it was done immediately.

We've heard the criticism of our hospital in Bermuda, and both of us would like to tell of a different experience - one that was positive from start to finish. While our friend is still seriously ill, we will be forever thankful that she was in Bermuda and not somewhere else, where the system wouldn't have been able to react the way that Bermuda's health care system did.

Sincere thanks.

Rae Christie

Paget, Bermuda

And

Jacquelyn MacDougall

Brighton, Ontario, Canada.[[In-content Ad]]

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