Digicel helps sports centre upgrade

The National Sports Centre has updated its communications system with the help of Digicel Business.

The recent addition of the new National Aquatics Centre put a strain on the existing system and it became more difficult for the different locations of the NSC to work together efficiently.

Digicel Business actually completed the upgrade prior to the 2013 NatWest Island Games last month.

Digicel designed and implemented the Avaya IP Office and Avaya Data solutions.

A spokesperson from Digicel said the NSC is now functional with a system that allows continuous communication between various locations for low cost and high level of service.

With the Digicel solution, NSC now has a converged network which provides it with a solid platform on which to build out its voice and fixed and wireless data services to improve collaboration, security, customer service — and network and services management. Flexibility and an ability to grow were key factors in the Digicel response.

NSC CEO, Bernie Asbell, said in a press release: “The National Sports Centre has benefited from a highly reliable and cost-effective solution which has resulted in increased staff productivity, customer satisfaction and revenue generation. Through its innovative technology solutions, Digicel Business has kept us ahead of the game.”

According to Tom O’Neill, business solutions director for Digicel Bermuda: “It was our pleasure to have partnered with NSC to modernise its communications systems, thus enabling positive changes to how it works and resulting in improved staff responsiveness and productivity.”