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Tuesday, May 21, 2013
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Curse of the lazy, sloppy workers
Shawnette Somner says, " I’m a stickler for good service and I demand it, plain and simple." *MCT photo
Shawnette Somner says, " I’m a stickler for good service and I demand it, plain and simple." *MCT photo
Friday, February 01, 2013 12:34 PM
Shawnette Somner: I'm convinced that all of us know someone in the workplace who is simply collecting a pay cheque and taking up space.
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Curse of the lazy, sloppy workers
Friday, February 01, 2013 12:34 PM
Shawnette Somner: I'm convinced that all of us know someone in the workplace who is simply collecting a pay cheque and taking up space.
Be sure to reward good service - it'll catch on
Friday, January 18, 2013 7:29 AM
Shawnette Somner: For too long customer service standards have been falling — now it's time to raise the bar.
Good customer service is linked to our upbringing
Friday, January 11, 2013 8:08 AM
Shawnette Somner: When it comes to customer service, my attitude is quite simple and direct: provide me with bad customer service just once and I’ll never patronize your business again.
Listening brings about understanding
Friday, January 04, 2013 7:51 AM
Shawnette Somner: We have two ears and one mouth — it's time to stop and take time to listen to what others have to say.
What have you learned from the past year?
Friday, December 28, 2012 7:24 AM
Shawnette Somner: It always amazes me how the end of a year causes us to reflect upon all the things that have happened and forces us to make decisions on how we might choose to do things differently in the upcoming year.
Savour the time with your family
Friday, December 21, 2012 10:28 AM
Shawnette Somner: There’s a feeling in the air and although I’m not quite sure what it is, I must admit that for now. I’m enjoying it.
Buy Bermuda this Christmas
Friday, November 30, 2012 9:41 AM
Shawnette Somner: What better way to spend our hard earned dollars for that perfect Christmas gift for our loved ones than at Home Grown Alternatives, a one stop venue that is sure to leave both your budget and your belly satisfied.
A Generations gap
Friday, November 23, 2012 9:35 AM
Shawnette Somner: Generations radio show came to an abrupt end on Tuesday night and feedback following the show from listeners was one of shock and sadness.
The power of music
Friday, November 16, 2012 8:23 AM
Shawnette Somner: We should encourage our young people to become exposed to music and to play an instrument from a young age.
Hispanic residents display a warm sense of community
Wednesday, November 14, 2012 7:23 AM
Shawnette Somner: It was clearly evident from the Celebremos de dia de la Hispanidad event that those who are residing on our shores are a tight knit community. They seem to love each other and look out for each other.
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