After a fire destroyed its paint and body shop, HWP is operating at near normal capacity today. 

After a fire destroyed its paint and body shop, HWP is operating at near normal capacity today. 

WEDNESDAY, AUGUST 10: A garage firm devastated by fire is battling back to a near-normal service, company boss Jonathan Brewin said today (Wednesday).

HWP’s car and motorcycle sales arm is fully operational — but, because computer records were lost in Monday’s fire, customers awaiting delivery should contact the firm’s customer services hotline.

Company president Jonathan Brewin added that HWP still had more than 160 new cars and 120 cycles in stock, with new shipments expected.

The service department at HWP is now operational, but working at a reduced capacity and using manual, rather than computer records.

Mr Brewin said: “We’re able to take new bookings for any services and repairs but ask that customers are understanding as waiting times may be longer than usual.”

The parts department is also operating at a reduced capacity and Mr Brewin said that customers should visit the St John’s Road spares section in person, rather than phoning.

Both of the firm’s gas stations – St John’s Road and East Broadway in Hamilton – are also both fully operational, although St John’s Road cannot process credit card payments.

The firm’s paint and body shop and administrative departments – both housed in the building that was destroyed in the massive Monday blaze – will remain closed “for the foreseeable future”, although Mr Brewin said the firm was working on plans to restore the service as fast as possible.

The HWP customer hotline can be contacted on 295-5000.