Raymond Robinson, president of BTA (Dispatching) Ltd. *Photo by Amanda Dale
Raymond Robinson, president of BTA (Dispatching) Ltd. *Photo by Amanda Dale

"I was one of the biggest naysayers, but now I’m one of its biggest proponents,” says Raymond Robinson of GPS.

Mr Robinson, president of BTA (Dispatching) Ltd and a taxi driver/operator, said: “This system is designed to find the nearest car to the job, so we can satisfy the customer by getting a cab faster.

“It’s all about pleasing the customer, because no one wants to be waiting a long time for a cab in Bermuda.

“It’s definitely more efficient. I think BTA can serve the country well with GPS, and our drivers and customers like it. This whole business is about ‘dead’ miles. The less ‘dead’ miles you have to make, the more money you earn.

“It saves you a lot of gas. For example, if you are taking someone to Dockyard, the distance coming back to town might seem like ‘dead’ miles. 

“But with this system, you can find customers on the way back, such as at the Fairmont Southampton (Resort), and so on. You can also bid on jobs close to you, so it keeps you working.

Hot spots

“You can also see where it’s really busy, where the hot spots are, such as when the cars start moving from the cruise ships in Dockyard.”

Mr Robinson said: “I don’t know whether the resistance from some cabbies is about the cost or the technology, but as technology changes, so we have to change with it, or we become sleeping dinosaurs.

“This is all about communication and moving into the 21st century. And most drivers understand it. You have some people saying they ‘won’t be able to read it’, but you can brighten up the screen and enlarge the text.

“Everyone is trying to find excuses not to use MDT (mobile data terminal)/GPS. But whether you like it or not, this technology is going to be with us and will keep changing.

“At BTA, we are all about advancement of the industry. We don’t want to lose out, especially when there are so many opportunities available through this system.”